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Landlord Information

Healthy Homes and Rental Safety

A healthy rental needs more than a certificate filed at the start. Owners need to understand the property’s condition, keep evidence of compliance and act when something stops working. For a Christchurch rental, begin with the records you have and the work the property actually needs.

What do the Healthy Homes standards cover?

The five standards cover heating, insulation, ventilation, moisture ingress and drainage, and draught stopping. Private rentals were required to comply by 1 July 2025, unless an exemption applies. A property-specific assessment matters: a heater’s presence or an old invoice alone does not establish compliance. Use the Tenancy Services Healthy Homes guide for the requirements and exemptions.

Build a useful property file

  • Keep the assessment, required tenancy statements and supporting installation or servicing records together.
  • Record the make, model and location of installed heating and extraction equipment.
  • Retain dated photographs and invoices when work is completed.
  • Record any exemption relied on and the evidence supporting it.
  • Give the manager the information needed to explain equipment use and arrange repairs.

Before a new tenancy, compare the file with the property. A replacement appliance, altered room or damaged fitting may mean the old paperwork no longer tells the whole story. Ask an appropriately qualified assessor or tradesperson to resolve technical uncertainty.

Smoke alarms need their own check

Working smoke alarms are compulsory. Landlords must ensure they work at the beginning of a tenancy; tenants have responsibilities during the tenancy, including replacing accessible batteries and reporting problems. Do not remove or disconnect an alarm. Check the current Tenancy Services smoke-alarm requirements for placement, alarm types and responsibilities.

When a problem is reported

Record what happened, when it started and which equipment or room is affected. Agree the next action and keep the repair outcome with the property file. Repeated condensation, a failed extractor or water entering the building needs investigation, rather than an assumption about the tenant’s habits.

Wider safety and specialist questions

Do not treat a general checklist as a building approval, asbestos assessment or disaster-damage assessment. Establish what specialist advice is needed before disturbing suspect materials, changing a building’s use or returning a damaged home to occupation. Keep reports and repair decisions available to the manager.

Discuss your property and its records with Alysha Kinnaird on 021 778 020. Read our landlord information, or request a rental appraisal when planning a new letting.


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